These Terms & Conditions apply to all purchases made through the website of Olivia’s Collection. By accessing our website and placing an order, you agree to be bound by the terms outlined below.

For any questions, you can contact us at:
📧 info@olivias-collection.com

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1. Applicability

By placing an order on our website, you confirm that you have read, understood, and agreed to these Terms & Conditions.

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2. Product Information

We make every effort to display our products as accurately as possible, including descriptions, images, and details. However:

• Minor variations in color, appearance, or design may occur
• Typographical errors or inaccuracies may occasionally be present

We reserve the right to correct any errors at any time without prior notice.

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3. Orders & Payments

• Orders are processed only after full payment has been received
• Available payment methods may vary depending on your location
• It is the customer’s responsibility to ensure the selected payment method is valid and accessible

We reserve the right to cancel or refuse any order at our discretion.

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4. Processing & Delivery

We aim to process and deliver your order as efficiently as possible:

• Processing time: 1–3 business days
• Estimated delivery time: 6–8 business days (depending on location)

To offer competitive pricing and a curated selection, orders are shipped directly from our trusted international suppliers.

Please note:

• Delivery times are estimates and may vary
• Delays may occur due to customs or external factors beyond our control

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5. Returns & Cancellations

Please refer to our Return Policy for detailed information regarding returns, refunds, and cancellations.

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6. Liability

• We are not liable for lost or damaged packages if tracking confirms successful delivery
• Customers are responsible for providing accurate shipping information
• Any errors in the provided address must be reported within 24 hours after placing the order

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7. Intellectual Property

All content on this website, including but not limited to:

• Text
• Images
• Logos
• Branding elements

is the property of Olivia’s Collection and may not be copied, reproduced, or used without prior written permission.

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8. Complaints Procedure

If you have a complaint, we are here to help.

Please contact us at:
📧 info@olivias-collection.com

We aim to respond within 3–5 business days and will do our best to resolve any issue promptly and fairly.

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9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of Canada.