Shipping Policy
At Olivia’s Collection, we aim to deliver your order as efficiently and carefully as possible. Below you’ll find all the important information regarding our shipping process.
If you have any questions, feel free to contact us at:
📧 info@olivias-collection.com
Processing Time
- Orders are processed within 1–3 business days
- Once your order has been shipped, you will receive a confirmation email with tracking information
Estimated Delivery Time
- Average delivery time: 6–8 business days
- Delivery times may vary depending on your location
Please note:
- Delays may occur during busy periods, holidays, or due to customs procedures
- Delivery times are estimates and not guaranteed
Shipping Method & Origin
To offer a curated selection and competitive pricing, all orders are shipped directly from our international suppliers.
Because of this:
- Your order may be shipped from overseas
- Customs fees or import duties may apply depending on your country
These charges, if applicable, are the responsibility of the customer.
Shipping Costs
- Shipping costs are calculated at checkout
- Costs may vary depending on:
- Destination
- Order weight
- Selected shipping method
Responsibility During Shipping
- Once tracking indicates that a package has been successfully delivered, responsibility transfers to the customer
- We are not liable for lost or stolen packages after confirmed delivery
- Customers are responsible for entering the correct shipping address at checkout
- Any address errors must be reported within 24 hours of placing the order
Contact
For any questions regarding shipping or delivery, please contact us at:
📧 info@olivias-collection.com